FAQs - SKYLIGHT BOUTIQUE

Question When will my order ship?

AnswerOrders are processed within 1–3 business days after payment is received. Once shipped, you’ll receive a confirmation email with tracking details.

Question How long does shipping take?

Answer

Canada (GTA): 1–3 business days
Rest of Canada: 3–7 business days
International (if available): 7–14 business days
Delivery times may vary depending on demand and location.

Question Do you ship internationally?

AnswerCurrently, we primarily ship within Canada. International shipping (USA & UK) may be available on select orders—please contact us before placing your order.

Question How can I track my order?

AnswerOnce your order ships, you’ll receive a tracking number via email to follow your package in real time. Please check your spam folder if you don’t find tracking number in main inbox.

Question Can I change or cancel my order?

AnswerIf your order hasn’t been shipped yet, we’ll try our best to update or cancel it. Contact us immediately after placing your order.

Question What countries do you carry?

AnswerWe currently feature jerseys representing Canada and Ghana, with plans to expand into more Afro-Caribbean nations.

Question How do I choose the right size?

AnswerOur jerseys follow standard sizing (S–XXL). If you prefer a looser fit, we recommend sizing up.

Question Where are you located?

AnswerSkylight Boutique is in Toronto. We operate both primarily online and physical location, serving customers across Canada, with strong roots in the GTA (Greater Toronto Area) community.

Question How can I contact Skylight Boutique?

Answer

You can reach us via:

Email: hello.skylightboutique@gmail.com
Instagram DM – @skylight.boutique

Question Why Skylight Boutique?

Answer

We’re more than a jersey shop—we represent culture, identity, and pride. Skylight Boutique is building a space where Afro-Caribbean communities in Canada can express themselves through fashion, sports, and lifestyle.